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Terms & Conditions

Ordering Safely With Red Rufus.ie

Once you have completed your selection of products and extras you wish to purchase you may proceed to place an order.  As soon as you click “continue with order” your browser will go into secure mode.  Data relating to your order and your personal and payment card details will all pass to our server in an encrypted format. As soon as you have finished ordering you will exit secure mode. 
As an additional protection for you, our system is designed so that you cannot place an order until you are safely within secure mode.
 We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.

 Payments & Security/Secure check-out Paypal

We use Paypal for all credit & debit card processing which is the one of the most secure online payment services available. We never view any credit or debit card information all payments are handled by Paypal.
For more details on Paypals security & services please visit their website here

 Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

 Links To Other Sites

This Web site may contain links to other Web sites from time to time. Please note that when you click on one of these links, you may be leaving redrufus.ie and entering another website. These websites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

 Using Information About You

We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Red Rufus. 
To serve you better, we may combine information you give us online or in our shop.  We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

 Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

 Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our customers receive the order and to lower costs.

 Shipping Costs

We use An Post to deliver our Red Rufus SockDogs worldwide.  Our postal rates are:

Within Ireland: €5.00 for one SockDog and increasing by €1.50 per additional SockDog ordered.

International: €7.00 for one SockDog and increasing by €2.00 per additional SockDog ordered.

If you require any faster service please contact Red Rufus directly at info@redrufusl.ie and we will look into alternative options.

 Returns

We hope that you will be delighted with your order. However, we will exchange or refund any item returned within thirty days with which you are not happy, as long as both the packaging and the goods remain intact. Please note that the parcel is your responsibility until it reaches us so please ask for proof of postage from your post office or courier service.  If the return is the result of an error by Red Rufus, we will refund the delivery charge otherwise the delivery charge is non-refundable.

 Our Use of Cookies

Cookies are pieces of information that your browser stores on your computers hard drive, which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

 Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies. This policy was posted in September 2013.

 Red Rufus Terms and Conditions

Terms and conditions may change from time to time and Red Rufus reserves the right to change terms without notice.
 We endeavour at all times to have product information and images up-to-date. Any errors are wholly unintentional.
 We reserve the right to make changes and update our website as necessary and without notice.
 Colour representation of products on screen may vary to actual product colours; Red Rufus cannot be held responsible for these variations.

 Accuracy of Content

We have taken great care in the preparation of the content of this website, in particular to ensure that the details descriptions and prices quoted are correct at the time of publishing.
 The dimensions are approximate only. We have made every effort to render as accurately as possible the colour and design of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, Red Rufus disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked website.

 Damage to your computer

Red Rufus makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Red Rufus will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.