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Frequently asked questions
What is a Red Rufus SockAnimal?
It is a handmade soft toy, made from a pair of socks.
What are Red Rufus SockAnimals stuffed with?
Our SockAnimals are stuffed with EN71 compliant toy stuffing in line with European Union safety standards.
Who makes the Red Rufus SockAnimals?
Christina Sanne makes them in her home studio in South County Dublin.
Are SockAnimals made in Ireland?
Yes. All Red Rufus products are handmade in Ireland by Christina in her home studio in South County Dublin.
Can I wash my SockAnimal?
Yes you can on a 30º wash and tumble dry on a low heat. If your SockAnimals are embellished with sequins, felt, wool or feathers, it should be sponge cleaned only.
Are Red Rufus SockAnimals suitable for small children?
Most of the Red Rufus products carry the CE label, which means that they have been tested and are suitable from birth. The more embellished creations, like the Bride and Groom and bespoke SockAnimals will not be made with the CE label meaning that they are collectable keepsakes and not suitable for children.
Can my SockAnimal be personalised?
Yes, all the SockAnimals can be personalised in some way. The options are in the product pages. If you require something different, please contact Christina.
How can I get my SockAnimal and what does it cost?
Within Ireland there is a standard flat rate for delivery of €6 with the courier service Fastway. This is a next day delivery service.
International postage & packing is charged at the standard airmail rate for An Post. This rate will increase by weight in line with An Post rates.
If you require a faster service, collection can be arranged at the studio in South County Dublin, there is an option to choose this at the checkout. I can also quote for faster international service via Fastway Courier service or An Post, the Irish Postal Service.
How do I pay?
If you have a PayPal account, you can pay directly by choosing Checkout With PayPal on the Checkout page.
If you don’t have a PayPal account, you can now pay by credit card by choosing the Pay By Credit Card option on the Checkout page. We accept Mastercard, Visa, American Express, Discover cards. Please note that credit cards payments are processed via Shopify payments.
Any more questions?
Send them in to Christina and I will get back to you with in 24 hours.