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FAQs

What is a Red Rufus SockDog?

It is a handmade, craft item. A pair of socks, made into a stuffed dog,
embellished with buttons, ribbons, fabric and embroidery.

Can I have a special SockDog made just for me?

Of course you can!
Please email Christina (christina@redrufus.ie) with your idea.
Prices and timings may vary, but we will email with this information for your approval before we start work.
We can embroider names and dates, use different fabrics, re-create your dog from a photo – the list is endless.
Send us your ideas and we will see what we can do.

 Can I wash my SockDog?

Yes you can on a 30º wash and tumble dry on a low heat to get your SockDog all fluffy.  Obviously if your SockDog is a bride or groom, or has woollen ears or a lot of felt embellishment, it will not wash in the machine and should only be sponge cleaned.

 Are Red Rufus SockDogs suitable for small children?

Red Rufus SockDogs are collectible keepsakes, hand sewn and individually
designed in our sewing rooms in Ireland. They are not toys.
For small children and babies look for the SockDogs with felt eyes and noses and no buttons.

 How will I get my SockDog and what does it cost?

Standard domestic delivery will be charged at 5.00 Euro to include postage and packing, this will increase by weight in line with An Post rates.

International postage & packing is charged at the standard airmail rate which will be 8.00 Euro to include postage and packing.  This rate will increase by weight in line with An Post rates.

If you require a faster method, please do not hesitate to contact us and we will do the research and quote a price for your approval.

 How do I pay for my SockDog?

If you have a PayPal account, you can pay directly by choosing Checkout With PayPal on the Checkout page.

If you don’t have a PayPal account, you can now pay by credit card by choosing the Pay By Credit Card option on the Checkout page. We accept Mastercard, Visa, American Express, Discover cards. Please note that credit cards payments are processed via PayPal.

When you select Pay By Credit Card, you will be taken to the PayPal payment options page. Click on the “Don’t have a PayPal Account?” link, and fill in the credit card details shown.

We also accept payments by P.O / Bank Draft. On the Checkout, simply choose Pay By Cheque / P.O, then fill in your Shipping and Contact Details and click Complete Order.
You will then receive an Order Confirmation email, containing instructions for sending your Cheque / P.O payment.

More Questions?

 Send them in to info@redrufus.ie where Christina and her team are waiting to help you out.